Before you read on
These answers are general. Every house is different, so if something here does not match what you see at home, call and describe it.
Standing over the problem right now?Ring (365) 364-0926 and describe what you see.
About the work
Most calls fall into a few groups: leaks and burst pipes, drains and sewers, hot water, basements and sump pumps, and fixtures. Each has its own service page under Repairs We Take On.
More common questions
Which problems count as urgent?
A leak you can't shut down, sewage rising from a floor drain, no water to the house, or no heat from a boiler tied to the plumbing. Close the main valve and call.
Where is my main water shutoff?
Usually in the basement on the wall nearest the street, just before the water meter. In condos it may be in a closet or behind an access panel.
Why does my basement floor drain smell?
The trap has often dried out. Pour a bucket of water into it. If the smell returns quickly, the drain may need a closer look.
Roughly how many years does a storage-tank heater give?
Plenty of tanks give ten to fifteen years depending on water quality and maintenance. Rust at the base or leaks are signs it is near the end.
Do I need a backwater valve?
If your basement is finished and the house connects to a municipal sewer, a backwater valve deserves a serious look. The City of Vaughan has run assistance programs aimed at basement flooding; check the current terms.
Is hard water a problem in Vaughan?
Vaughan gets treated lake water through the regional system, and many homes notice some scale on fixtures. Softeners and regular heater flushing help.
Do you clear main sewer clogs?
Yes, through the cleanout. If roots or damage keep causing clogs, a camera inspection shows what is going on.
Can you install a new toilet I bought?
Yes. We remove the old one, check the flange and fit the new toilet with a new seal and supply line.
Does a basement washroom need a permit?
Adding drains and fixtures usually needs a plumbing permit from the City of Vaughan. We will tell you when one is likely.
Why is my water pressure low?
Clogged aerators, a partly closed valve, a failing pressure regulator, or corroded pipes are common causes.
How can I prevent frozen pipes?
Seal drafts near pipes, insulate lines in exterior walls and garages, and drain outdoor taps every fall.
What should I never flush?
Wipes of any kind, paper towels, cotton swabs, dental floss, and grease. Only toilet paper and waste belong in a toilet.
Ready when you are.Call Vaughan Plumbers at (365) 364-0926. A person answers.